FREQUENTLY ASKED QUESTIONS
Where do you source your prints?
In pastimes I would travel the world picking up all sorts of antique prints from various antique and vintage dealers. These days with the internet, I often enter into the world of online shopping. I get lost for hours hunting down prints as I wish to expand the product range!
How do I tell if my print is an original?
You need to be armed with some knowledge when choosing an antique print. There are several pointers which can be seen with the naked eye once you know what to look for. First, you have to understand the process of producing a print. Please take a read of our blog on this very topic here.
Where do I start to collect antique prints?
A great way to start is to visit museums, libraries, and galleries specialising in old prints—places where you know you're looking at the genuine article. Ask lots of questions of the people who are in the know. Take a look at our blog for some guidance here.
When is a print considered an antique or when is something vintage?
Any print over 100 years old is considered an antique print. Anything less than 100 years is classed as vintage.
Do you sell reproductions?
We do have some reproductions in our catalogue. These are very clearly marked that they are reproductions and are priced accordingly.
Where are you located?
We are located on the Sunshine Coast in Queensland Australia. All our prints are catalogued, stored and shipped from this region.
What form of payments do you accept?
We accept all kinds of payment including: Mastercard, VISA, AfterPay, Apple Pay, Google Pay and Shop Pay.
Is my delivery insured?
Insurance can be arranged upon request.
Do you ship internationally?
Orders can be shipped internationally however shipping rate will vary. All custom and duty fees will be the responsibility of the customer. Please refer to our shipping and return page on our website here.
Can I return my order to you?
Returns are happily accepted within 14 days of product delivery for exchange or credit voucher. Please refer to our shipping and return page on our website here.
How can I contact you?
You may go to our Contact Page and leave us your message. We will contact you in response within 24 hours.